Security & Compliance

Compliance is the foundation, not the afterthought.

When you outsource an operation, you extend your security perimeter to your partner. Insaan Global is built so that perimeter holds — with audited controls, regulated-industry expertise, and continuous monitoring through NAS-AI that turns compliance from a periodic audit into an operating condition.

Standards we operate to

SOC 2 Type II

Independently audited controls for security, availability, and confidentiality

PCI-DSS

Cardholder data environment controls for payment-adjacent operations

GDPR & CCPA

Data-subject rights, consent handling, and cross-border transfer safeguards

ISO 27001-aligned

Information security management system mapped to ISO controls

KYC / AML

Identity verification and transaction monitoring for financial operations

Certifications and attestations vary by engagement and delivery region. Current audit reports and our security questionnaire are available under NDA during procurement.

Defense in depth

Layered controls, from the policy down to the keystroke.

No single control protects an operation. Security is the product of layers that each assume the one above it might fail. Governance sets the rules; access controls enforce who can act; the secured agent environment constrains what can happen at the desk; encryption protects the data itself; and continuous monitoring watches the whole stack in real time.

Because NAS-AI monitors the operating layer continuously rather than on a sampling basis, control failures surface as they happen — not in a quarterly review after the exposure.

Governance & Policy

Standards, policies, and contractual controls

Identity & Access

RBAC, MFA, least-privilege provisioning

Secured Agent Environment

Locked-down endpoints, DLP, restrictions

Data Protection

Encryption, tokenization, retention control

Continuous Monitoring

NAS-AI control monitoring & audit trail

Control domains

Six domains, governed as one program.

01

Data Protection

Encryption in transit and at rest, tokenization of sensitive fields, data-loss-prevention monitoring, and defined retention and destruction schedules aligned to each client contract.

02

Identity & Access

Role-based access control, least-privilege provisioning, mandatory multi-factor authentication, just-in-time elevation, and quarterly access reviews with full audit logging.

03

Workforce Security

Background screening, confidentiality agreements, clean-desk and locked-down agent environments, USB and download restrictions, and recurring security awareness training.

04

Network & Infrastructure

Segmented networks, managed endpoints, intrusion detection, vulnerability scanning, and patch-management SLAs across the delivery environment.

05

Monitoring & Audit

Centralized logging, interaction recording, continuous control monitoring through NAS-AI, and a tamper-evident audit trail available to clients on request.

06

Incident Response

A documented incident-response plan with defined severity tiers, notification timelines, forensic procedures, and post-incident review built into the operating model.

Mapped to your regulators

Compliance posture, by industry.

Financial Services
PCI-DSS, SOC 2 Type II, KYC/AML, fraud monitoring
Technology & SaaS
SOC 2, SSO/SCIM provisioning, data residency options
Financial Settlement Services
PII safeguards, secure document handling, financial data sensitivity
Retail & E-Commerce
PCI-DSS, payment tokenization, consumer privacy (CCPA)
See industry-specific operations

Governance you can verify.

Security at Insaan Global is owned, not delegated by default. A named security and compliance function maintains our control library, manages third-party audits, runs the vendor-risk program, and coordinates incident response. Controls are reviewed on a fixed cadence and after any material change to scope.

Clients receive the visibility to verify all of it. The same audit trail and interaction record that powers the Control Model is what makes our security posture inspectable rather than asserted — and what lets your own auditors do their job without taking our word for it.

Request our security package.

We will share current audit attestations, a completed security questionnaire under NDA so your team can evaluate us properly.